Definitely, we believe it is important that our customers can reach us 24/7. Therefore a phone number is provided to reach us in case of emergency (via a PABX). Customers with a "VPS One" or higher can find this number in the Savvii admin panel (log in at

1. Log in at

2. Click "Manage" for your website.

3. Click the tab "Overview".

4. Click "Show 24/7 number".

An emergency is an incident where your site is not available or reachable to visitors. Unwarranted use of the emergency number is subject to billing of €75 (excl. VAT).