Every night we make backups of all our customers. These backups are stored offsite.
These backups have a retention of 14 days. From plan 2 and upwards we offer snapshot backups: One click to make a complete backup of your site.
Restoring a backup is done by our support team. We regard backup restore requests as a high priority request. Outside of office hours you can request restoring a backup by calling our 24/7 emergency number (costs for support may apply depending on the case) if this is included in your plan.