To change your sFTP password, you must first log in to Then follow these steps:

1. In the overview of your packages, click on Manage at the package where you want to reset your sFTP password.

2. Click on the 'User' tab

3. Click on 'Reset password sFTP user'

4.  Click on 'Confirm'
Note: This is the only time you will see your new password. It can take up to 5 minutes before your new password is active.