Hosting Management

How can I restore a backup
You can manage your backups (also known as 'snapshots') of your site in admin.savvii.nl.  Some important facts about our backups: Backups w...
Tue, 17 Apr, 2018 at 3:44 PM
Changing the PHP version for a website
It is possible to change the PHP version for a website through admin.savvii.nl. Log in and click on the 'manage' button for the we...
Mon, 19 Sep, 2016 at 11:55 AM
Manage domains, aliases and redirects through admin.savvii.nl
It is possible to add, remove and change domain aliases through admin.savvii.nl. Adding a new alias is useful for e.g. multisites or when using a plugin ...
Tue, 22 Nov, 2016 at 10:08 AM
Your cache function doesn’t seem to be working, is that possible?
1. Some plugins or themes switch our cache function off (often for your whole site) without this being reported. You can find this out by looking at the re...
Thu, 29 Mar, 2018 at 3:54 PM
Using FileZilla to log in via sFTP
PLEASE NOTE: Update FileZilla to the latest version. Older versions show problems with logging on to the server. FileZilla is one of the most used F...
Thu, 22 Dec, 2016 at 5:06 PM
How do you handle .htaccess files?
.htaccess is an apache configuration file. At Savvii we run nginx as webserver, which is why you will not see .htaccess files by default, and using .htacc...
Thu, 25 Aug, 2016 at 12:28 PM
The admin panel admin.savvii.nl
This article describes the admin panel of Savvii at https://admin.savvii.nl. From this panel you can manage all your services hosted by Savvii. We will illu...
Fri, 20 Apr, 2018 at 4:44 PM
When should I flush the cache myself?
You need to flush the cache yourself if you have done any of the following. Added or deleted plugins. Added or deleted widgets. Adjusted the permalink ...
Fri, 20 Apr, 2018 at 1:07 PM
What does 'public key unknown' mean?
When you log in to your SSH (VPS only) or sFTP account for the first time, you will receive a warning that the Public Key is unknown. This is not a securit...
Fri, 20 Apr, 2018 at 1:29 PM
My dynamic content is not getting updated, why is this?
Savvii makes use of varnish caching. Varnish saves a cached copy of your pages and presents this to your visitors. This copy is a picture at a moment in t...
Thu, 25 Aug, 2016 at 12:34 PM