Hosting Management

How can I restore a backup
You can restore a backup of your site in admin.savvii.nl.  After logging in, click 'manage' behind the site you need to restore. Next, go ...
Wed, 26 Oct, 2016 at 2:50 PM
Changing the PHP version for a website
It is possible to change the PHP version for a website through admin.savvii.nl. Log in and click on the 'manage' button for the we...
Mon, 19 Sep, 2016 at 11:55 AM
Manage domains, aliases and redirects through admin.savvii.nl
It is possible to add, remove and change domain aliases through admin.savvii.nl. Adding a new alias is useful for e.g. multisites or when using a plugin ...
Tue, 22 Nov, 2016 at 10:08 AM
Your cache function doesn’t seem to be working, is that possible?
Some plugins or themes switch our cache function off (often for your whole site) without this being reported. You can find this out by looking at the resp...
Thu, 25 Aug, 2016 at 12:21 PM
Using FileZilla to log in via sFTP
PLEASE NOTE: Update FileZilla to the latest version. Older versions show problems with logging on to the server. FileZilla is one of the most used F...
Thu, 22 Dec, 2016 at 5:06 PM
How do you handle .htaccess files?
.htaccess is an apache configuration file. At Savvii we run nginx as webserver, which is why you will not see .htaccess files by default, and using .htacc...
Thu, 25 Aug, 2016 at 12:28 PM
When should I flush the cache myself?
You need to flush the cache yourself if you have done any of the following. Adding or deleting plugins. Adding or deleting widgets. A...
Thu, 25 Aug, 2016 at 12:30 PM
What does 'public key unknown' mean?
When you log in to your sFTP account for the first time, you will receive a warning that the Public Key is unknown. This is not a security leak, but a war...
Thu, 25 Aug, 2016 at 12:32 PM
My dynamic content is not getting updated, why is this?
Savvii makes use of varnish caching. Varnish saves a cached copy of your pages and presents this to your visitors. This copy is a picture at a moment in t...
Thu, 25 Aug, 2016 at 12:34 PM
Repair or optimize database
Wordpress uses a MySQL-database. Your posts, pages, users, settings and many more things are stored in this database. When your WordPress-website is...
Thu, 25 Aug, 2016 at 12:36 PM