Support

About Savvii 7

• Are you available 24/7?
• What if I would like to host multiple websites at your company?
• How fast will I receive a response to my question?
• What happens when I receive more page views than my plan covers?
• Is there a limit to the bandwidth?

See all 7 articles

Starting at Savvii 8

• How do I migrate my website to Savvii?
• Migrate a website - step 1: Using the Savvii WP Migrate plugin
• Migrate a website - step 2: Testing the Savvii site using the hosts file
• Migrate a website - step 3: Configuring your website at Savvii
• Migrate a website - step 4: Adjusting DNS records

See all 8 articles

WordPress 9

• I can see 'index.php' in my permalinks, how can I get rid of that?
• Does Savvii support WordPress multisite / network installations?
• Images take a very long time to upload - WP Smush.it plugin
• Why am I getting an error sharing posts on Facebook?
• WordPress is asking me to check my (s)FTP data

See all 9 articles

Plugins and Themes 6

• Does the Yoast SEO plugin work with Savvii?
• Savvii Plugin Blacklist
• How do I temporarily deactivate all plugins when I cannot reach my wp-admin?
• Can I use any plugins and themes I want?
• Should I use a caching plugin with Savvii?

See all 6 articles

Security 4

• How can I report security issues?
• What happens if my website is hacked?
• How can I protect my website from hackers?
• How can I stop referral spam?

SSL 2

• What do I do when SSL is installed?
• Different types of SSL

Hosting Management 24

• Changing the PHP version for a website
• Manage domains, aliases and redirects through admin.savvii.nl
• Your cache function doesn’t seem to be working, is that possible?
• Using FileZilla to log in via sFTP
• How do you handle .htaccess files?

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Services Management 6

• How do I cancel services?
• How can I login to admin.savvii.nl or billing.savvii.nl?
• How can I change my password for admin.savvii.nl and billing.savvii.nl?
• How can I order an extra package or services?
• I can't enter a new password after receiving a link to reset my password

See all 6 articles

Finance / Administration 3

• Bank account
• How can I recognize my different packages on my invoice?
• How can I pay using direct debit